Butterfly DoormatSchmetterling Doormat
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For our esteemed clients, we deplore the fact that, due to the technological challenge posed by new European legislation, we can no longer take orders from the European Union for the moment. When you live in the UK, you can still order from our UK sites or buy from our offices and affiliates.
Questions of consumers protection and consumers protection are at the forefront of our trademarks and we will keep working to make our product available to you. It' s difficult to forecast the speed of world regulatory change, but we have the ultimate aim of offering our product everywhere.
Shipping UPS/USPS by default
As a rule, you can count on us to deliver your order within 3-7 working days of the order date (working day is Monday-Friday, except public holidays). You will be charged for your postage and packing and it will be shown at the cash desk. Certain outsize products may not be available for shipment to Alaska and Hawaii. Extra postage and processing fees: Extra postage and processing fees may be charged for large, bulk, or specially packaged articles.
If necessary, the extra dispatch and processing costs are displayed on the detailed pages of the products and at the cash register. Orders placed at 12 o'clock CCT will be shipped within 2-3 working hours (working hours are Monday-Friday, except public holidays). Quick- Ship Via UPS Shipment provides quicker shipment. The fees depend on the value of your order.
You will be charged for your postage and packing and it will be shown at the cash desk. Extra postage and processing fees and availability: Extra postage and processing fees may be charged for large, bulk, or specially packaged articles. If necessary, the extra dispatch and processing costs are displayed on the detailed pages of the products and at the cash register.
There may be some large articles not available for this shipping method. UPS express shipping is only available in the 48 bordering United States. White-Glove In-Home Deliveries are available in most areas in approximately 14 business day; deliveries to outlying areas may differ. The order will be fully checked and shipped to the rooms of your choosing where the articles will be unwrapped, installed and the packaging material taken off; the installation of the articles with your available furnishings (headboards, bedside tables, worktops, tabletops, etc.) is not supplied.
Supplementary articles that are not available for home shipment and bought on the same order are suitable for free shipment; they do not cover inspections, unwrapping, assembly, nor packaging material removals. The home shipment cost does not take into account your own shipment costs for products in inventory. In-house deliveries are not possible in Alaska, Hawaii or Canada.
We will send you an e-mail when our courier service has received your order. They will then call and e-mail you to plan your order within a two-hour shipping time. Persons taking deliveries must be present and at least 18 years of age. 2. Be sure to notify all shipping or entry limitations (gate entry at home, lift or stairway etc.) in Advance with the deliverer.
Unless you have products in your favorite shop, you may be entitled to free shipping from one of our DCs and should be arriving in approximately 14 business days in the neighboring U.S. or three week or less in Alaska and Hawaii. Extra shipping and handling charges and availability:
On-line orders collected from the shop are free of charge for delivery and processing. If you have any queries regarding the product unavailability, please call Customer Service at 800-245-4595.